Privacy Policy

1. Introduction

Blassa ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, APIs, and related services (collectively, the "Services").

2. Information We Collect

We may collect the following types of information:

• Account Information: Name, email address, company name, and other details you provide when signing up for a trial or creating an account.
• Usage Data: API call logs, request metadata, IP addresses, browser type, and device information.
• Location Data: Address and geolocation data submitted through our geocoding and verification APIs.
• Communications: Information you provide when contacting us for support or inquiries.

3. How We Use Your Information

• Provide, maintain, and improve our Services
• Process and fulfill API requests
• Communicate with you about updates, security alerts, and support
• Monitor usage patterns and optimize performance
• Comply with legal obligations

4. Data Sharing

We do not sell your personal information. We may share data with trusted third-party service providers who assist us in operating our Services, subject to confidentiality agreements. We may also disclose information if required by law or to protect our rights.

5. Data Retention

We retain your information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. API request data is retained for up to 365 days for debugging and quality assurance purposes.

6. Security

We implement industry-standard security measures, including encryption in transit (TLS) and at rest, access controls, and regular security audits to protect your data. However, no method of transmission over the internet is 100% secure.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your data
• Object to or restrict certain processing activities
• Data portability

To exercise these rights, please contact us at hello@blassa.io.

8. Cookies

We use essential cookies to maintain session state and preferences. We do not use third-party tracking cookies. You can manage cookie preferences through your browser settings.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website with a revised "Last updated" date.

10. Contact Us

If you have questions about this Privacy Policy, please contact us at hello@blassa.io.